New York launches probe into nationwide AT&T network outage

2024-12-25 14:02:59 source:lotradecoin trading pairs availability category:reviews

AT&T cellphone outage has some thinking about future of landlines
AT&T cellphone outage has some thinking about future of landlines 02:42

New York prosecutors said Thursday they are opening an investigation into a wireless network outage earlier this month that left thousands of AT&T customers across the U.S. without cellphone service for roughly 12 hours.

The February 22 outage, which also affected some Consumer Cellular, T-Mobile, UScellular and Verizon subscribers, led to widespread frustration by phone users and briefly disrupted 911 service in some communities. 

AT&T says affected customers will receive $5 credit after service outage 00:50

"Nationwide outages are not just an inconvenience, they can be dangerous, and it's critical that we protect consumers when an outage occurs," New York Attorney General Letitia James said in a statement announcing the probe and inviting consumers in the state whose phone service was interrupted to file a complaint.

AT&T apologized this week for the network disruption and offered a $5 credit to customers. The credit will automatically be applied to their accounts, but AT&T Business, AT&T Prepaid and Cricket customers are ineligible for reimbursement. 

    In:
  • AT&T
Alain Sherter

Alain Sherter covers business and economic affairs for CBSNews.com.

Twitter

More:reviews

Recommend

Oregon lawmakers to hold special session on emergency wildfire funding

SALEM, Ore. (AP) — Oregon lawmakers are convening Thursday for a special session to discuss emergenc

Storms have dropped large hail, buckets of rain and tornados across the Midwest. And more is coming.

OMAHA, Neb. (AP) — Residents in Omaha, Nebraska, awoke to weather sirens blaring and widespread powe

I’m an Editor Who Loves Bright, Citrus Scents and These Perfumes Smell Like Sunshine

The products featured in this article are from brands that are available in the NBCUniversal Checkou